Terms of Service
The agreement, written so an owner-operator can read it without a lawyer.
Last updated 31 August 2026
Effective 31 August 2026
Who this agreement is with
These Terms are an agreement between Bobb LLC – MiniRestaurants Series, a Wyoming protected series of Bobb LLC (“MiniRestaurants”, “we”, “us”) and the restaurant, restaurant group or franchise organisation that opens an account (“you”).
Notices go to: Bobb LLC – MiniRestaurants Series, 30 N Gould St Ste R, Sheridan, WY 82801-6317.
MiniRestaurants is sold to businesses. It is not sold to individual consumers for personal use. That is a condition of how we distribute our iPad and Android apps, so we hold to it.
What the service is
MiniRestaurants is a kitchen display system, sold per screen, per month. It is native apps for iPad and Android tablets, a cloud service that receives orders from your point of sale, and a web console where you configure screens, see your numbers and pay.
It is not a point of sale, a payment processor, an online ordering site or an inventory system. If you need one of those, you still need one of those.
Signing up and the trial
The trial is 14 days and takes a card. On day 14 it becomes the paid plan unless you cancel first, and cancelling is one click. You get the whole product, not a reduced version of it.
At the end of the 14 days, your card is charged for the plan you chose unless you cancelled before then. If the card has been removed or has expired, nothing happens to your screens automatically: we ask you for a card, and if you do not give us one your account stops receiving new orders — the tickets already on your screens stay on your screens until they are bumped. We do not clear a kitchen mid-service over a billing status, and our code will not let us: every billing state, including cancelled, still serves the screens. You can cancel at any point during the 14 days in the account page, and if you do, you are not charged at all.
You are responsible for the accuracy of what you tell us at signup and for keeping your own and your staff’s logins safe.
Billing
Essentials is $19.99 per screen, per month. That is the price at one screen and at twenty-five screens, or $14.99 per screen, per month, billed yearly. There is no volume tier at launch and no minimum term.
You pay through the web console, by card, through our payment processor. You never pay inside the iPad or Android app.
Pausing a screen costs $0. A paused screen stops billing on the day you pause it and keeps every setting it had. Resume it whenever you like and it comes back as it was. There is no limit on how long a screen may stay paused and no fee to bring it back.
Adding or removing a screen mid-cycle is prorated.
Sales tax is added where the law requires it and we remit it. That is our tax on our subscription — it has nothing to do with tax on what your restaurant sells.
Cancellation
You can cancel yourself, in the account page, at any time. No phone call, no retention conversation, no notice period, no fee.
You choose how it ends:
- End it now. Billing stops today and the unused part of the period you already paid for is credited back to you automatically.
- End it at the period end. You keep what you paid for until the period runs out, then it stops.
We will offer you a full export of your data before the account closes, not after.
Refunds
The credit described under Cancellation is automatic and is the ordinary case: cancel mid-period with “end it now” and the unused remainder comes back to you without asking.
If you cancel within 30 days of your first paid invoice, you can ask for a full refund and we will not ask you why. After that we do not refund the period you are in, but you can end the subscription at any time with no notice and no fee, and the unused part of a period you have already paid for is credited to your account balance automatically. Refunds to a card are issued by a person, not by our software.
Our full refund policy is at /legal/refund-policy.
Your data is yours
Your account data, your menu, your settings and your ticket layouts belong to you. The guest names and phone numbers that pass through your orders belong to your restaurant, not to us — you are the controller of that data and we handle it on your instructions, as set out in our Data Processing Addendum, which we will send you on request at [email protected] and which forms part of these Terms once we do.
You can export your data, in a standard format, whenever you want, including on the way out. We do not hold data hostage as a retention tactic.
We keep the rights in our own software and our trademarks. Nothing here transfers those to you, and nothing here transfers your menu to us. You give us permission to use your content only to run the service for you.
What we promise about uptime
We do not publish an uptime number in these Terms, and these Terms carry no service credit.
We would rather say that plainly than print a figure we have not measured. We publish what we actually do — our support response targets and how often we hit them — on our status page, and we publish the misses as well as the hits. Those are operating commitments we mean and hold ourselves to publicly. They are not a contractual guarantee of availability and they do not entitle you to money back if we miss one.
If you need a contractual availability commitment with service credits, that is a separate written agreement. Ask us.
The product is built so that the screens keep running when our cloud does not. That is an engineering property of the system, demonstrated on our reliability page, not a promise in a contract.
Acceptable use
You agree not to:
- Route payment card data through the service. It is not built to receive card data and it must never carry it.
- Use the service to send marketing, promotional or loyalty text messages under a notification message template, or to work around the message validator. (Applies once text messaging ships — see below.)
- Use a guest’s name or phone number for anything other than fulfilling and notifying them about their order.
- Interfere with the security of the service, our rate limits, or another restaurant’s data.
- Resell, white-label or reverse-engineer the service without a separate written agreement with us.
Text messages to guests
Text messaging to guests is not part of the product today. It is on our plan and it is not built. When it ships, the following applies and we will tell you before it does:
You, the restaurant, are the sender of those messages. You are responsible for having the guest’s consent before a number is messaged. We give you the tooling — a consent record, automatic STOP handling, and a validator that rejects marketing language — but the tooling does not replace your obligation to collect consent properly at the point you take the number.
You agree to indemnify us for claims arising from messages sent through your account to people who did not consent to receive them.
You will defend, indemnify and hold us harmless from and against any third-party claim, demand, action or regulatory proceeding, and any resulting fine, penalty, loss, damages, settlement amount, and reasonable attorneys’ fees and costs, that arises out of or relates to text messages sent through your account. That includes a claim that a message was sent without the recipient’s prior express consent or prior express written consent, that a stop or opt-out request was not honoured, that a message was sent outside permitted hours, or that a message’s content was something other than the order notification it was represented to be.
This obligation does not apply to the extent a claim arises from: (a) our failure to act on a stop or opt-out instruction that our system received and recorded; (b) our sending a message you did not instruct or authorise; (c) our own gross negligence, wilful misconduct or fraud; or (d) our breach of a written commitment we made to you about the messaging feature.
If we claim under this section we will notify you promptly in writing, give you sole control of the defence and settlement of the claim, and give you reasonable cooperation at your expense. You may not agree a settlement that admits fault on our part or imposes a non-monetary obligation on us without our written consent. Late notice from us reduces your obligation only to the extent the delay actually prejudiced the defence.
This section survives the end of these Terms, and it applies only to messages sent on or after the day the messaging feature becomes available to your account.
Liability and indemnity
The service is provided “as is”. To the maximum extent the law allows, we disclaim all warranties, express or implied.
Our total liability arising out of these Terms, for all claims taken together, is capped at the greater of the fees you paid us in the twelve months before the claim arose and one hundred dollars ($100).
The cap does not apply to: (a) amounts you owe us for the service, including fees, taxes we are required to collect, and amounts charged back or reversed; (b) your obligation to indemnify us under “Text messages to guests”; (c) either side’s fraud, wilful misconduct or gross negligence; (d) death or personal injury caused by a party’s negligence; (e) your infringement or misappropriation of our intellectual property, or use of the service outside the permission these Terms give you; and (f) any liability that the law does not permit to be capped or excluded.
Neither of us is liable to the other for lost profits, lost revenue, lost data, loss of goodwill, or for indirect, incidental, special, consequential, exemplary or punitive damages, whether or not either of us knew they were possible. That exclusion does not apply to items (a), (b), (c), (d) or (f) above.
Your indemnity obligation under “Text messages to guests” is not capped, and the exclusion of indirect damages does not limit it. Those claims are brought by other people rather than by us, and neither of us can control how large they are.
The cap and these carve-outs apply to every claim taken together, however it is framed, whether in contract, tort, statute or otherwise, and they survive the end of these Terms.
Nothing here limits liability where the law does not permit it to be limited.
Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules.
There is no mandatory arbitration. A dispute goes to court. You and we agree that the courts of Sheridan County, Wyoming are where it is brought, and that both sides waive a jury trial.
Changes to these terms
We give at least 30 days’ notice by email to your account address before a material change takes effect. Continuing to use the service after that date means you accept the change. If you do not accept it, cancel — the cancellation terms above apply and cost you nothing.