MiniRestaurants
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Ticket screens for your kitchen.

Orders land on a tablet you already own. They stay on the screen whether the router is up or not.

The router died at 7:41. Nobody in the kitchen noticed.

A ticket, as it arrives.

The card the product draws, at the size a cook reads it from across a pass.

Timers run at 4× speed.
2 Smash burger
no onion
add bacon
1 Mussels
1 Chicken sandwich
1 Fries

Allergen: peanut

3 Wings
hot
2 Mussels
1 Mussels
1 Fries

Tap a ticket header to bump it, or swipe it right. Keyboard: focus a ticket and press Enter or the right arrow. Timers run at 4× speed so you can watch one turn.

The tickets above are made up. The card, the numbering and the timer are the real ones.

18:10 · First orders

The first four are in. Clear one.

Tap a ticket's header and it goes. A new one arrives from the right, the way it does at the pass. Nothing here is a picture of software: it is the same card the product draws, doing the same thing.

  • Tap or click the header.
  • Or swipe the card right.
  • Or focus it and press Enter, Space or the right arrow.

Bumped the wrong one? Undo sits under the board for four seconds and puts that exact card back in that exact slot.

Back up to the board

19:42 · The rush

Now you are not touching the board.

At full tilt nobody reaches across the pass to find a card. The head of the rail goes on and the rest slide up. This button does exactly what the header does — same action, same undo, same queue — from wherever your hands already are.

Nothing sent from here yet.

Watch the board while you press it. The card at the front leaves, the others move up, and the replacement starts its own clock at zero.

Back up to the board

21:05 · On the pass

These started when you did.

Every clock on the board began at zero when this page loaded. None of them is pretending to be older than your visit, and there is no order behind any of them. What is real is the turn: green while it is fine, amber while it is pushing, red when it is late — and the word changes with the colour, because roughly one man in twelve cannot tell you which is which.

  • On time — under five minutes.
  • Pushing — five minutes.
  • Late — seven.

Timers run at 4× speed so a turn is watchable while you read this. The thresholds are the product's own and are not sped up with them.

Back up to the board

21:40 · The router dies

Drop the network. Keep bumping.

This is the part every competitor writes a sentence about, which is worth nothing to somebody who has already been burned by one. So: drop it, then go back to the board and clear a ticket. The bump lands. It queues here. Reconnect and the queue drains oldest first, in order, which is the only order that is safe.

Connected Nothing queued

Bumps reach the server as they happen.

    Nothing here fakes a network, and it does not need to. What it shows is the architecture: the board never asks the server for permission to accept a bump.

    Back up to the board

    What it costs

    $19.99 per screen, per month.

    Next.

    1. Everything the screens do
    2. What it costs, per screen
    3. How it handles an outage